The P reserve formatting during updates check box should be checked - check it if it’s not, then click OK.Right-click on the cross-reference field, and select Edit Field.I’m not sure what causes it but here’s how to fix it: Or perhaps you’ve inserted the cross-reference in a table but the font used in the table is smaller than that used in the body text, yet the cross-reference displays in the larger font.
Sometimes you’ll add a cross-reference to a figure or table, and part of it (the number usually) will display in bold text.